Data protection

Dear temporary workers, permanent employees and clients,

As part of our business we collect, process and store personal data about you. We collect and process your personal data in order to determine your profile, both in terms of experience and interpersonal skills and to offer you suitable positions, or if applicable to employ you on assignment contracts. We process your personal data in strict compliance with the regulations in force and in particular with Regulation (EU) 2016/679 of 27 April 2016 concerning the protection of individuals with regard to the processing of personal data and the free movement of such data ("the Regulation").

We may also collect information about your computer for system administration purposes, including your IP address, operating system and type of browser. This statistical data relates to the browsing habits and behaviour of our users and does not identify you or any other individual.

For the same purpose we obtain information related to your general internet usage by means of a cookie file deposited and stored on your device. Cookies help us to improve the website and its content for a better quality, more personalized experience.

The personal data we collect includes but is not limited to:
- your name, date and place of birth, contact details and qualifications (diplomas, training courses, internships, professional experience), documents concerning your identity and your right to work, your social security number, as well as any other general information shown on your CV or on your identity documents or driving licence;
- your health data (medical reports) in order to comply with labour laws and occupational safety legislation;
- your bank details, including financial information related to your salaries, benefits and taxes.

Our relationship with you obviously requires the transmission of your personal data to third parties and in particular to private or public legal bodies where this is required by law. We are also obliged to transmit your personal data and in particular your CV to potential clients in order to be able to offer you assignments, and to the ITM (Inspectorate of Labour and Mines) during an inspection. In the event of an assignment we will be required to transmit your personal data to our clients and/or suppliers for the purpose of administrative tasks relating to our contractual relationship (for example, the establishment of your pay slips). We are committed to ensuring that our suppliers respect the confidentiality of your personal data.

Your personal data will be stored for the duration of our professional relationship and for a subsequent period in which we are legally required to keep it, during which period we have an interest in keeping such data in order to ensure the protection of our rights and interests. In the event that, after the collection of your personal data, you are not assigned any position through our agency, that data including your CV will be erased no later than 3 years after its collection.

Although we are committed to doing whatever is necessary to protect your personal information you should be aware that the transmission of information via the Internet is not completely secure. We cannot therefore guarantee the security of any personal data communicated on this website or to any third party and, for this reason, any transmission of data remains your responsibility. We use strict operational procedures and proper technical and organisational security measures to prevent the unauthorised access, modification, deletion or transmission of such data.

In order to facilitate our effective use of your information and in order to provide you with content and/or resources we share your data with third parties. However, such disclosure will only be made to the following third party organisations when from time to time we engage them to perform certain functions on our behalf:
- Impleo Lux Sàrl (IT supplier);
- Partenaires Sociaux S.A. (payroll software provider);
- Comsoft S.A.R.L. (IT supplier).
These three companies are based in Luxembourg.

Third party organisations to whom we transmit your data will have access to it only to the extent required to perform their functions and are not permitted to use your personal information for any other purpose. These parties will be subject to contractual confidentiality obligations.

Please note that you have the right to request from the administrator:
- access to your personal data in accordance with Article 15 of the Regulation;
- the rectification of your personal data if it is incorrect;
- the deletion of your personal data for one of the reasons referred to in Article 17 of the Regulation (only if candidate status or after the legal deadlines in force);
- the limitation of the processing of your data as outlined in article 18 of the Regulation;
- the transmission of your personal data to you or to another data controller in a structured or encrypted format.

The terms of this Policy may be amended from time to time. Any material changes to this Policy will be posted on this website.

The agent responsible for processing your data is Action Intérim S.A.
For any information or request concerning your personal data you may contact the data protection officer at the following address: info@actioninterim.lu